Where do you belong?
Customer services
Our award-winning customer services team work both remotely across the UK and from our London HQ to resolve our customer’s queries across phone, email and live chat.
They listen, talk, support and ensure our customers always leave with a smile.
Sales
Our Sales team is a dynamic bunch, able to build trust quickly with customers and match the right product with their needs.
This is a target driven team – you will need determination to keep helping our customers even when challenges arise.
Partner Support
Our Partner Support team is always on hand to ensure our Partners have everything they need to build a successful business enabling them to get on in life.
Product Operations
Our Product Ops team are the specialist gurus of our multi-service product offerings from Telecoms, Broadband, Energy, and Finance to Smart Metering. They ensure a smooth experience for all our customers by managing industry, regulatory and customer relationships.
Keeping it personal icon
Keeping it
personal
We treat each of our 650,000 customers as individuals, not a number on a list. Each conversation matters.
Excellence icon
Striving for
excellence
We’d like to think the awards speak for themselves. We’re not satisfied with average. We want to be the best.
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Problem
solving
These aren’t easy roles. But easy is boring. Our teams thrive on solving problems, always searching for the best solution.
Owning it icon
Owning
it
We believe that people perform best when they feel empowered. We enable everyone to own their success and run with it.
Working at UW watch our videos
- watch our videos
- My last job was teaching
- You never feel alone
- Personal satisfaction
- A bit more challenging
- A more relaxed environment
- Truly be myself
- A great time to start
