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The UK’s best value superfast broadband deal

Get an unbeatable deal with our Ultra package starting from £21.60 with no mid-contract price rises - guaranteed.

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The legal bit

Ultra Broadband vs major national competitors’ (BT, Virgin, EE, TalkTalk, Sky, Vodafone) closest equivalent 40mpbs broadband on 18 month min. term. New customers only. Eligibility and terms apply. Correct as of 22.05.2023. To verify: uw.co.uk/help/contact-us

Save over £100 a year on top-rated broadband

Our Ultra package is just £21.60 a month for new customers when you take a mobile service, which could save you over £100 a year. Plus, we won’t put up your prices mid-contract like other major providers. So you get to enjoy market-leading broadband at an unbeatable price.

The legal bit

Example shows monthly pricing for new UW customers taking two services including mobile (ie. Broadband and Mobile) or three or more services including mobile (ie. Energy, Broadband and Mobile). Compared against the closest equivalent introductory tariff. Prices correct as of 22.05.2023.

Get the fastest speeds with full fibre broadband

Experience the very latest in broadband technology with a full fibre connection.

Future ready full fibre enables impressive speeds on multiple devices with fewer dropouts.

Find out more

Superfast broadband packages you can rely on

Join over 350,000 customers on our broadband, which was ranked in the top three in the Which? annual broadband provider survey. Whether you’re working from home or an ultimate gamer, we’ve got a connection for every type of home.

Full coverage throughout your home

 

All our broadband packages now come with our UW Wi-Fi Hub free of charge which been awarded Which? Best Buy status two years running – perfect for supporting a high-speed internet connection.

And thanks to our partnership with Amazon, you can also add 2 of their eero devices for just £5 a month to boost the range of your Wi-Fi.

About Whole Home Wi-Fi

Switch broadband to UW in a few clicks

Choose your package

Whether you just need to send a few emails or are a large family of keen gamers, we’ve got a connection that suits you.

Switching is simple

Sign up here (or here if you’re already a UW customer).

You’re all set

There’s no need to contact your old provider to cancel with them – we’ll handle everything and switch your broadband in up to 15 days.

Save over £200 when you bundle your services

Sign up through a UW Partner and save £150 when you take three or more services – guaranteed.

That's in addition to the £50 discount you get every year on the cost of your energy.

And before you've even started saving with a UW Cashback Card.

How all our prices compare

You’re better off when you bundle

400

400

£400 towards any early termination fees with existing suppliers

Get a quote

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30 days to change your mind and switch away without penalty

customer service

customer service

Award-winning customer service  

The legal bit

*up to £400 to help you switch

When you switch at least three of your services (one must be energy): energy, broadband, mobile and insurance (excluding Home Insurance), and you are a new customer, we’ll give you credit up to £400 towards any termination fees you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. 

*For cancellations within 30 days of the policy purchase if the period of insurance hasn’t started and if no claim has been made. If a claim has been made, you must pay any remaining premium due for the term of the policy.

Click here to see the full terms.

Broadband with UW

FAQs

How do I switch my broadband?

Switching couldn't be easier. We'll handle the entire process and it only takes about 14 days. You'll keep your existing telephone number, and if you don’t have a telephone line we can install one for you. Start your switch today.

Do I have to tell my current provider I’m leaving?

No, leave this with us and we'll let them know you're switching. However, if you're currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service. Start your switch today.

What can affect my broadband speed?

The speed available on your line can be affected by:

  • How far your property is from the telephone exchange or street cabinet.

  • The quality of your telephone line and internal wiring.

 

The actual speed you receive can be affected by:

  • The processing power of your PC / devices.

  • How many people are sharing your broadband connection.

  • Whether you use a wireless or cable connection between your router and PC, laptop or other connected devices.

  • If using a wireless connection; where you keep your router.

  • The speed of websites that you visit.

  • If you connect at peak times, such as evenings, weekends or major sporting events.

  • Network capacity.

Can I use my own router?

Yes, you can. But you'll need to make sure your router isn't locked by your previous provider. When you sign up to us, we'll send you your username and password, so you connect your own router.

With our superfast fibre-optic Ultra Broadband options, your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it's not, it won't work with our broadband service.

If you need a router, we can send you one too. Start your switch today.

Where can I find tariff information?

Information on our tariffs and charges can be found here.

How do I setup my Wi-Fi Hub with eero?

Simply follow the five steps here.

How can I stay safe online?

For some simple tips to help you stay safe and secure when you're using websites and apps, plus how to detect an SMS scam, head here.

Who are Utility Warehouse Partners?

UW Partners work as licensed distributors of UW’s services. They're formally registered with the company, and introduce new people to Utility Warehouse, explain their services, and help them sign up.

© Utility Warehouse Limited 2023. Registered in England. Company number: 04594421
Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority