UW takes home three highly commended awards with recognition for it’s Customer Service and Value
< Back to Newsroom14 December 2022 - Utility Warehouse (UW), the UK’s leading multiservice provider, has taken home three highly commended awards at Expert Reviews Energy Awards 2022.
Expert Reviews Energy Awards are voted for by consumers with the consumer publication surveying 2,051 Brits. This means the awards are a true reflection of British consumers' views.
Utility Warehouse took Highly Commended in the Best Energy Supplier category with nearly two thirds of Brits saying they would recommend UW to a friend. UW was also Highly Commended in the Best Customer Service category and in the Best Value category, with the highest number of those surveyed saying they were very satisfied with UW.
UW has seen huge growth in 2022, with its most recent results showing an annualised growth rate of 24%. UW’s performance has also been recognised by Uswitch, where they took home Best Customer Service, Best Rewards, and Most Likely To Recommend in the 2022 awards. The company has shown its commitment to looking after its customers by opening a new Customer Service Hub in Burnley, focussing on service for new customers’ first 60 days with the company.
Stuart Burnett, Co-CEO at UW, said : ‘We’re delighted to have taken home three Highly Commended awards at this year's Expert Reviews awards. 2022 has been a hugely exciting year for UW and we’ve seen more and more customers come to UW as they look for ways to save money on their household bills. At the same time, we’ve reiterated our commitment to our customers by bolstering our customer service teams with more than 250 new colleagues and opening our new Centre of Excellence in Burnley. And these awards are testament to our approach.’