Cookies policy

Cookies and similar technologies are little files that websites put on your device to make the website more efficient, easier to use and to improve user experience. They also help keep our websites secure. Cookies last for different lengths of time depending on their purpose, but will either last the duration of your visit and are deleted when you close your browser (session cookies),  or will last after you close your browser and up to two years (persistent cookies). There are cookies that we set directly from our website (1st party cookies) or cookies that are created by other websites (3rd party cookies).
 

We use cookies to:

  • Ensure our website functions properly and securely.

  • Remember some of the selections you’ve made before. This lets us make the website look and work in the way you’ve previously selected

  • To understand how you use our website so we can make improvements

  • Display adverts of products and services to you that are likely to be of more interest to you.

 

 

About the cookies we use


This section explains the types of cookies we use, the purpose and how to opt-out of them.
 

Essential cookies:

Essential cookies are necessary for our website to function. These cookies:

  • Remember the information you input when you change pages in a single web browser session.

  • Track what services you have ordered and any options you may have chosen.

  • You can set your browser to block or alert you about these cookies, but some parts of our website will no longer function properly.

  • Make our sign up process, and all tariffs associated with it, work properly.

  • Identify you as being logged in to the Clubhouse.

  • Make sure you connect to the right service on our website when we make any changes to the way the website works.

     

You can set your browser to block or alert you about these cookies, but some parts of our website will no longer function properly.

Essential Cookies
1st/ 3rd Party
_cfduid
1st Party
JSESSIONID
3rd Party
uw-co-uk-cms.csrf
1st Party
uw-co-uk-cms.sid
1st Party

Functionality cookies:

We use functional cookies that allow us to remember some of the selections you’ve made before and to provide enhanced functionality.  These cookies also help us to:

  • Remember your previous search settings and selections.

  • Show content that is useful to you.

  • Remember if you’ve opted out or declined previously asked questions e.g. notifications etc.


If you disable these cookies, you'll still be able to use our website, but you'll find there'll be some information shown which isn't relevant to you. You may also need to re-submit certain information, as well as repeat actions that you may have previously declined, e.g. view notifications that are not relevant to you etc.

Functional Cookies
1st/ 3rd Party
events/1/#
3rd Party
affinity
1st Party
oauth_codeChallenge
1st Party
oauth_redirectURL
1st Party
player
3rd Party

Performance cookies:
Performance cookies collect information about how our visitors use our website, so we can improve our website and give our visitors a positive website experience. 

These cookies collect information in an anonymous form, including:

  • The number of visitors to our website.

  • The site visitors come from.

  • The pages they visited.

  • If they encountered any errors.

  • How visitors use the website

Performance Cookies
1st/ 3rd Party
MixPanel
1st Party
_ga
1st Party
_gat
1st Party
_gid
1st Party
vuid
3rd Party
sync_captions
3rd Party
jserrors/1/#
3rd Party

Advertising cookies:

Advertising cookies let websites display adverts of products and services to customers that are likely to be of more interest to them.

If you disable these cookies, any advertising you see on other websites won't be because of your visit to our website. You may still see generic adverts from us on other websites though.

Advertising Cookies
1st/ 3rd Party
_fbp
3rd Party
_gcl_au
3rd Party
ads/ga-audiences
3rd Party
fr
3rd Party
tr
3rd Party

Managing cookies

 

If you'd prefer we didn't use cookies when you visit our site, or you'd like to delete any existing cookies, you can - at any time. You may find parts of our website may not work or load slower though.

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://www.allaboutcookies.org/.


If you don't want us to use cookies in your browser, you can:

  • Preset your browser to block cookies from our/all websites.

  • Remove cookies from your hard drive.

  • Set up your browser to send you a message before any cookies are
    stored on your computer or mobile device.

 

Please remember: you may not be able to use parts of our website correctly if you disable cookies, as some functions and features need cookies to work. Also, turning off cookies is not permanent –some may need to be disabled again from time to time. You can change your settings on your browser at any time to re-enable cookies to make sure you can use our website properly.

For more information about how we use your personal data, please see our Privacy Notice.