Consumer Checklist

Knowing your rights 

It's important to know your rights when it comes to energy. You can get free, independent advice from Citizens Advice if you need any help. For example, they can help answer questions about your bills or gas or electricity meter and check if you can get discounts, grants or a cheaper tariff.

Visit Citizens Advice energy page or contact the consumer helpline on 0808 223 1133 to find out more.

Learn more here: Know your rights in a changing energy market - Citizens Advice Bureau