A ‘Service’ is defined as Energy, Broadband, Mobile or Insurance. 

For Insurance, only Boiler & Home Cover and Income Protector are included, Home Insurance and Bill Protector are not included. If you takes Home Insurance or Bill Protector these will not count towards the number of Services you need to get a Boost payment.

Nope, we track that automatically so you don’t need to worry about it. 

Of course! Just pass on the details of the partner who signed you up, or you can check out our refer-a-friend scheme.

We’ll add your Boost bonus to your second bill as credit. If your bill amount is less than the bonus, we’ll pay the remaining credit into your bank account.

No, Boost is only available to homeowners who sign up via a UW Partner. 

Yes. Boost is available for Prepayment Customers.

Yes - you can sign-up to any core services to get the Boost bonus.

"Core services" include Energy, Broadband, Mobile or Insurance (insurance means Boiler & Home Cover or Income Protector only)

Boost is paid on the second bill. If you leave before this, for example, during your cooling off period, or you cancel any of the Services needed to be eligible for Boost, you won’t receive the bonus.

You won’t be eligible for Boost.

You can claim the Boost bonus if you add an additional core service within 42 days (excluding Home Insurance and Bill Protector). Sweet right? 

Then you are not eligible for Boost and it will not be paid onto your second bill.

In the unlikely event that this happens, we will retry the Boost bonus payment on your third bill once your services are live.